Returns and Exchanges
The Casual Collection
Sweatshirts and t-shirts
If you would like to exchange or return an item and it is in a new, unused and saleable condition, please use the email below and we will guide you through the process.
You have up to 14 days after the item was delivered to register your intent of exchange or return via email.
It is your responsibility to get your unwanted item back to the studio at HARRIET ECCLESTON Ltd, Unit 307, Albyn Works, Burton Road, Sheffield, S3 8BZ. The item should be packaged and include all original packaging.
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The Classic Collection
Made to order shirts, dresses and jackets
If you need your item altered to fit better (shorter sleeves or length etc) we offer a free alteration service.
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If you would like to exchange or return an item and it is in a new, unused and saleable condition, please use the email below and we will guide you through the process.
You have up to 14 days after the item was delivered to register your intent of exchange or return via email.
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Garments that have been custom altered to fit you are non-refundable or exchangeable.
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It is your responsibility to get your unwanted item back to the studio at HARRIET ECCLESTON Ltd, Unit 307, Albyn Works, Burton Road, Sheffield, S3 8BZ. The item should be packaged and include all original packaging.
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Please email info@harrieteccleston.co.uk to register for an alteration, exchange or refund. Please include your name and order number.
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We have the right to refuse any alterations, refunds or exchange requests.